iPhone 4 Takes A Jolt From Consumer Reports

A flaw in the antenna design of the iPhone 4, leading to degraded reception has Consumer Reports at odds with the newest generation of the iPhone.

Earlier this month Apple acknowledged a problem with reception and cited in a letter that it was all a miscalculation in signal strength that has existed from the iPhone’s beginning.  Below is an excerpt from the letter in which Apple states that the reception drop is not really real, basically.

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.

We have gone back to our labs and retested everything, and the results are the same— the iPhone 4’s wireless performance is the best we have ever shipped.


According to Consumer Reports the problem lies in the exposed metal band wrapping the edge of the iPhone 4, serving as the antenna.  The electrical conductivity of the human body interferes with reception when touching the metal band in certain spots.  A simple solution is to cover the antenna with a non -conductive material, says the magazine.

Consumer Reports did note that the iPhone 4 ranked highest on the list of smart phone ratings that it released Monday, aside from the reception issues. But the magazine said it will not recommend Apple’s new iPhone until the company releases “a permanent — and free — fix for the antenna problem.”

Apple has already stated a free software release to fix the on screen signal meter is in the works and will be available in the coming weeks.

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