Steve Jobs has concluded his statements regarding the iPhone 4 reception in his press conference today. Apple acknowledges the problem and is willing to give away cases to customers having already purchased the iPhone 4 and is willing to refund customers that have already purchased cases. The free case giveaway to iPhone 4 customers will last through September 30, 2010. Also noted by Mr. Jobs, customers not satisfied with a free case can return the iPhone 4 for a full refund.
In his press conference, Mr. Jobs explained that the reception problem has been blow way out of proportion and that only 0.55% of users have reported a problem. He also went on to say that the iPhone 4 drops more calls than the iPhone 3GS but, drops less than 1 additional call per 100 as compared to the iPhone 3GS. To me that adds up to a lot of additional dropped phone calls. Jobs said he would not disclose the details of the number of calls the iPhone 4 and AT&T network dropped.
Mr. Jobs reiterated the quality of the iPhone 4, by stating the return rate of the iPhone 4 is 1.7 percent, about one third of the 6 percent rate of the iPhone 3GS. Jobs also insisted that antennagate is not unique to the iPhone 4. All phones have reception problems and are not perfect, but the iPhone 4 is the best smartphone in the world and Apple wants to make customers happy, according to Jobs.
[via CNN via twitter.com/cnntech]
